Privacy Policy

Effective date: 19 January 2026

Hartel Business Ops (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in a transparent and secure way. This Privacy Policy explains how we collect, use, store and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What personal information we collect

We may collect personal information that you choose to provide, including:

  • Your name

  • Email address

  • Phone number

  • Business name

  • Any information you submit via our contact forms or email correspondence

We only collect information that is reasonably necessary to respond to enquiries, provide services, or communicate with you.

2. How we collect personal information

We collect personal information when you:

  • Submit a contact or enquiry form on our website

  • Contact us directly by email or phone

  • Communicate with us in relation to services

We do not collect sensitive information.

3. How we use your information

We use personal information to:

  • Respond to enquiries and requests

  • Communicate about potential or ongoing services

  • Provide business support services

  • Meet legal and regulatory obligations

We do not sell, rent, or trade personal information to third parties.

4. Disclosure of personal information

Your personal information may be disclosed only where necessary, including:

  • To trusted service providers (such as website hosting or email services) where required to operate our business

  • Where required by law

All reasonable steps are taken to ensure third parties handle information securely.

5. Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Information is stored securely using reputable systems and services. When information is no longer required, it is securely deleted.

6. Access and correction

You may request access to the personal information we hold about you or request corrections if you believe it is inaccurate, out of date, or incomplete.

Requests can be made using the contact details below.

7. Cookies and website analytics

Our website may use basic cookies or analytics tools to understand website usage and improve performance. These tools do not personally identify visitors.

You can control cookies through your browser settings.

8. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. The most current version will always be available on our website.

9. Contact us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

June Hartel
Hartel Business Ops
Email: june@hartelbusinessops.com.au